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Approach to Quality Assurance 
Quality assurance in construction can be defined simply as making sure the quality of construction is what it should be. Process Technical Resources has qualified and experienced personnel that can plan and perform the systematic steps necessary for a program of quality assurance in construction. 

Quality assurance involves all those planned and systematic actions necessary to provide confidence that the facility will perform satisfactorily in service. Quality assurance in construction addresses the overall problem of obtaining the quality of the facility to be built in the most efficient, economical, and satisfactory manner possible. Within this broad context, quality assurance involves continued evaluation of the activities of planning, design, construction and maintenance, and the interactions of these activities. 

In its broadest form quality assurance includes quality control as one of its elements. Quality control is the full responsibility of the contractor, while quality assurance also includes acceptance. Acceptance involves sampling, testing, and the assessment of test results to determine whether or not the quality of construction is acceptable in terms of the specifications. 

Construction planning is a complex process that must be kept current with the actual construction taking place in the field. Failure to keep the construction planning dynamic and up-to-date can create confusion and delays. 

Not only must the plans keep pace with the daily events communication of the changes in the construction plans must be disseminated quickly to the Project manager of the British Embassy. 

The actual construction activities should be closely monitored to ensure that the engineering plans and specifications are being met or exceeded throughout the construction process. 

Our company has experienced quality assurance personnel that can develop a quality assurance in construction program that meets the needs and requirements of the British Embassy. 

Our design team is full responsible with the quality assurance of work. No compromise will be taken in terms of quality of each material to be used in construction work. Prior to construction, testing of materials, their results all are reviewed by our design team and communicate for information with the Project manager of the British Embassy. Our design team has full determination power regarding rejection of bad resulted materials so that only high quality of materials could be used during construction. 

Quality Assurance Statement 
BK Shrestha & Builders Pvt. Ltd. is committed to provide quality constructions and infrastructure related services to its valuable customers and stakeholders fulfilling all the statutory and regulatory requirements reviewing the quality objectives and always endeavouring to the continual improvement in its system to increase customer satisfaction.

B K Shrestha & Builders Pvt. Ltd’ s quality assurance policy is based on principles and values provided for in the Company Mission, strategy and goals. 

The company pursues the following goals in the field of quality assurance:
  • Strict compliance of the company’s services with international, national, and corporate standards and requirements. 
  • Professional and technical level of the services must correspond to or exceed that of the leading enterprises and companies operating in Nepal. 
  • Responsibility to owner/client for the quality of the services rendered. 
  • Cost efficiency of the services as compared with other companies operating in the market. 
  • Development and implementation of new services that fully satisfy our customers’ needs. 
  • Continuous monitoring of complaints and claims from owner/client, and aim to maintain these at zero. 
  • Positioning of the company as employing professional staff educated to the right level for the job, and providing services of high quality. 
Quality Assurance Certification System 
We have executed quality assured several projects despite the fact that no certification from external authority certified our policy. For example Doors/windows Replacement and Renovation Works of Residential Building of US Ambassador had been executed under the system. 

We further assure your esteemed organization, we strictly follow on our quality assurance policy on the matter as stated in above.